Settings & your team
How your assistant sounds, where it lives, who’s on your team, and how your plan and usage work.
Assistant voice
Your assistant is an extension of your brand. Settings lets you shape how it behaves:
- Business role — support only, sales & support, booking-focused, or full service.
- Selling style — how softly or directly it promotes.
- Business description — what it says about your business.
- Pricing policy — the ground truth for every price it quotes.
- Topics to avoid and escalation triggers — what it won’t touch and when it hands off to you.
Channels
Connect and manage the widget, Telegram, and WhatsApp from one place, and copy your widget embed code.
Language
Set the workspace default language and enable the languages your customers use. See Languages & multilingual replies.
Team
Add teammates so more than one person can answer the inbox. Each member has a role, and every staff reply is attributed to the person who sent it.
Plan & usage
Your plan sets your monthly conversation allowance. The dashboard’s usage meter shows where you are — near the cap, you’ll get a warning so customers are never silently turned away. Upgrade or change plans in Settings.